Quality Consultant

Use the following procedure to make a process capable so it meets customer needs.

Step 1: Assess the variation using a control chart.

Step 2: If the process is seen to be out of control, stabilize the process by working to identify and eliminate special causes. Use Global 8D or an equivalent method.

Step 3: Work to identify the source of the excessive common cause variation

The steps of factorial experimentation in DOE:

1.    

In the Improve Performance phase of the DMAIC process, you seek to answer the question, "What needs to be done?" It's the time to generate solutions to the problems at hand.

The Improve Performance phase consists of the following steps:

• Generate solutions
• Rank and select solutions
• Develop and execute a pilot plan

Managing change is critical to the success of an organization. It helps to clearly define why a change needs to be made, to organize and implement the change, and to monitor the performance of the change. Effective management of change yields sustained gains. The elements of the Change Acceleration Framework are:

• Confront reality: Why change now?
• Define the winning future: Change to what?

A pilot is the trial implementation of the identified solution or the proposed design on a reduced scale. There are various options available to your team when you are ready to pilot, from very sophisticated simulations to limited experiments.

Pilot tests are necessary because they allow you to test the validity of your solution on a smaller scale. They also allow you to evaluate the effectiveness